Terms and Conditions

  1. Ordering: Orders must be placed by 8pm the day before delivery; otherwise they cannot be guaranteed. Orders for 30 items or more must be placed 2 days in advance of the delivery date. For any special requests, please contact us and we can discuss your wishes!
  2. Prices: Prices and minimum orders can be viewed under the information provided by each product.
  3. Payment: Cash upon delivery or payment to postcheck-account (see site notice)
  4. Cancellations: Cancellations must be made at least 24 hours before the delivery date. Cancellations under 24 hours will be fully charged.
  5. Delivery: You can either pick up your order yourself or we can deliver your order to your doorstep. Deliveries within the Basel area cost CHF 10.-; deliveries to the Zurich area cost CHF 35.-. Deliverycosts for orders to different cantons, or large orders are subject to negotiation.
  6. Storage: All products are freshly made. Those with icing need to be refrigerated and can be kept up to two days.
  7. Disclaimer: The product stays in the posession of the producer until full payment has been made. Complaints must be addressed to the producer directly at the time of delivery. Any later complaints cannot be accepted. There are no further liabilities.
  8. Privacy Statement: Your privacy is important to us and we want you to feel comfortable visiting our site. We take care to protect your personal data provided during visits to our site.

Stephanie Stadler – Breitweg 11 – CH-4145 Gempen – +41 79 439 64 22 – info(at)heartcakes.ch